We develop, maintain & manage your store and customer service.
Leave a lasting impression with a visually stunning and user-friendly online e-commerce store for your brand. Utilising proven structures to boost conversions, we'll create a bespoke landing page for your merch brand to drive viewers into customers.
From product listings to payment gateways, we handle the intricate details of setting up and integrating your e-commerce platform. Our goal is to provide a hassle-free experience for both you and your customers.
As business partners, we integrate ourselves in the client's brand, target audience, and business goals
We then create an intuitive interface that seamlessly blends visually appealing design with optimal usability. Our focus on user interface (UI) elements and user experience (UX) ensures that every interaction is purposeful and enjoyable. Through strategic navigation, content placement, and responsive design, we aim to develop not only an aesthetic that aligns with your brand identity, but also is seamless for viewers to navigate and locate styles they wish to purchase.
We keep you and your merch brand complaint with data protection regulations, GDPR guidelines, terms of service and buyers statutory rights in the country that your brand operates out of.
Our system ensures real-time inventory management, preventing overselling and streamlining your order fulfillment process. This links up with fulfilment to ensure when orders are placed, they're processed, packed and shipped in good time for the customer.
We manage product photography and content to ensure we're clearly showing customers what they're buying, alongside descriptive sales copy to aid boost conversions on the website.
Connect your e-commerce platform with various marketing channels effortlessly. From social media to email campaigns, we help you extend your reach and drive traffic to your online store.
Build trust with your customers through secure and reliable payment gateways such as PayPal, Stripe and Shopify Payments. We integrate industry-leading solutions to ensure smooth transactions and data security.
Enhance your customer service with integrated support features. From FAQs to chat support, we provide tools that help you build strong relationships with your customers and deal with any questions, concerns or even returns back into the warehouse to maintain a high standard of customer service.
We currently have 27 customer support staff who are on-hand during normal operational hours to deal with in-bound customer support tickets and utilise software to manage queries, ensure quick response times and escalate concerns to management, where necessary.
Both you, or us can track the performance of your e-commerce platform with detailed analytics and insights. Understand customer behavior, monitor sales trends, and make informed decisions to optimise collections moving forward, as well as elements on the website to improve conversion rates.
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